Mena Realty Homes, Corp. — Privacy Policy Last Updated: April 25, 2026
This Privacy Policy describes how Mena Realty Homes, Corp. (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit menarealty.com (the “Site”) or otherwise interact with our services.
Information We Collect
We collect personal identification information that you voluntarily submit to us through our contact forms, property inquiry tools, rental applications, or by direct communication. This may include:
- Name
- Email address
- Mobile phone number
- Mailing address
- Information related to property inquiries (budget, preferred locations, property type, etc.)
- Information submitted as part of a rental application (employment, income, references, identification documents, and consent for credit and background screening, where applicable)
We may also automatically collect non-identifying technical information such as browser type, device type, IP address, and pages visited, through standard analytics tools and cookies.
How We Use Your Information
We use your information to:
- Provide and improve our real estate brokerage services;
- Respond to inquiries and communicate with you about properties, applications, and transactions;
- Process rental applications, including authorized credit and background screening;
- Send administrative messages, transactional notifications, and (with your consent) promotional messages by email or SMS;
- Comply with legal, regulatory, and licensing obligations applicable to real estate brokers in New York and other jurisdictions where we operate.
SMS Opt-In and Mobile Information Privacy (10DLC / A2P Compliance)
SMS Consent and Third-Party Sharing Disclosure (TCR Required Language):
We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of information described in this Privacy Policy specifically exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.
The only exceptions are sharing with subcontracted service providers strictly for the purpose of operating the SMS program (for example, our messaging platform provider that transmits the messages on our behalf). These providers are bound by contract to use the data solely for delivering our messages and are prohibited from using it for their own marketing purposes.
You may opt in, opt out, or get help with the SMS program at any time. For complete SMS program terms, including how to opt in and opt out, please see the Mobile Messaging Terms section of our Terms of Use.
Cookies and Analytics
The Site uses cookies and similar technologies to enable basic functionality, remember preferences, and measure traffic. You can control cookies through your browser settings. Disabling cookies may affect Site functionality.
Information Sharing
Except as described above for SMS data (which is never shared for marketing), we may share your information only:
- With service providers who help us operate the Site and our business (e.g., hosting, CRM, email, messaging, screening services), under confidentiality obligations;
- When required by law, subpoena, or court order;
- To protect the rights, property, or safety of Mena Realty Homes, Corp., our clients, or others;
- In connection with a business transfer (such as a merger or sale of assets), with notice to you where required by law.
We do not sell your personal information.
Data Protection
We adopt appropriate administrative, technical, and physical data collection, storage, and security measures designed to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. No method of transmission over the internet is 100% secure, however, so we cannot guarantee absolute security.
Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the use of your personal information. To exercise these rights, contact us using the information below. We will respond within the timeframe required by applicable law.
Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us so we can remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top reflects the most recent revision. Material changes will be communicated through the Site or by direct notice where appropriate.
Contact
For questions about this Privacy Policy or to exercise your privacy rights, contact: Mena Realty Homes, Corp. 2675 Creston Avenue, Bronx, NY 10468 Email: office@menarealty.com Phone: (347) 766-6362